Service Standards

  • What Urbana Automotive Service Consumers Should Know
    There are some things drivers should know about Urbana car service and repair. First and foremost, PDR cares about you and your family's safety. And we really appreciate your business. PDR in Urbana...
    Published on: Aug 01, 2012
  • Service Center Standard and Procedures
    All Illinois pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...
    Published on: Jan 17, 2013
  • What You Need to Know from Your PDR Service Advisor
    Urbana drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowled...
    Published on: Jun 28, 2016
  • What Urbana Customers like About Us at PDR
    A big part of the service we provide at PDR for our Urbana customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued U...
    Published on: Aug 21, 2016
  • Arrive Alive in Urbana
    We've all seen drivers do crazy things while driving to or from Urbana. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an en...
    Published on: Jan 17, 2017
  • Speak Up: Talking with Your PDR Service Advisor
    About 80% of the vehicles on Urbana roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performin...
    Published on: May 21, 2018
  • How Does PDR Know What to Recommend?
    When you drop your vehicle off at PDR in Urbana, they don't just poke around under your hood looking for stuff to do. PDR professionals have lists and procedures they follow for different types o...
    Published on: Jan 02, 2019